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M. Johnson & Associates, LLC

Independent Case Management & Consulting

Frequently Asked Questions

Q: What do Case Managers do?

A: The official definition of case management services form CMSA ( Case Management Society of America) is:

Case Management involves the timely coordination of quality healthcare services to meet an individual’s specific healthcare needs in a cost-effective manner to promote positive outcomes.


Q: Will hiring you cost me anything?

A: No -  we bill the insurance company for our time spent working with you.


Q: I already have a case manager that the insurance company sent to me. How can I switch?

A: Meet with us, if you decide to work with us the switch is simple.